We are happy to announce that The Ross is now open! In order to operate as safely as possible, we will be implementing a number of new policies to protect the health of our staff and patrons.
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The Ross will be following social distancing guidelines for our lobby and theaters. Patrons must allow at least 6’ of space between themselves and others. In the theatre, this equates to leaving at least 3 chairs between yourself/your group and other patrons and not sitting in front of or behind others.
The Ross will be following the University of Nebraska’s health and safety mandate that masks must be worn at all times while inside the building. This includes the time you are in the theater watching a movie. You are allowed to remove your mask to eat or drink concessions products, but must replace your mask as soon as you are finished. Masks will be available to purchase for $1.00 at the box office if you are unable to provide your own.
If you are unable to wear a mask due to a medical condition, a loose scarf or plastic face shield is acceptable. If you are unable or unwilling to wear a protective face covering, we ask that you do not attend Ross films at this time. Patrons who refuse to follow this directive will not be allowed to purchase tickets or enter the theater.
If you are unable to wear a face covering due to a medical condition and you purchased advance tickets online, please call our office at 402-472-9100 for a refund.
Before you attend a film at the Ross, please answer the following questions:
- Do you have a cough, change in breathing, sore throat, or a high temperature (100.4F or above)?
- Have you had close contact with an individual displaying any of the above symptoms?
- Have you been in close contact with anyone waiting on COVID-19 test results or who has been recently exposed?
If you have answered YES to any of these questions, we ask that you do not enter the building or attend a film at The Ross. If you have purchased a ticket in advance and need a refund, please call our office at 402-472-9100 or email email@example.com.
We will be reopening with reduced show times for films to allow staff to clean between screenings. This will mean two screenings of each film on weekdays and three screenings of each film on weekends.
Our theater capacity will be reduced to 25%, which results in 20 available seats in the South Theatre and 49 seats in the Cooper Theater.
A large hand sanitizer station, located in the Ross lobby, is available for patrons. Theater seats and arm rests will be cleaned and sanitized before and after each screening and high touch areas will be cleaned on a regular basis.
ONLINE TICKETING AND CONCESSIONS
The Ross encourages patrons to purchase their tickets and concessions online to reduce contact with staff. While online ticketing has been available previously, we have added all of our concessions items to the online system as well, so you can purchase in advance.
When you purchase tickets or concessions items online you will receive an email receipt with a scannable barcode. Be sure to check your junk mail folder if the email does show up in your inbox. Please print the email receipt or bring it up on your phone and present it at the the box office/concessions stand. The code can be scanned through the plexiglass partition.
The Ross staff will be wearing masks and face shields. A plexiglass partition has been added to the concessions and box office counters.
The University has increased the amount of fresh air being drawn into HVAC systems in the Ross building by 50% and upgraded the air filters to more efficiently capture and reduce large and small particles in the air.
SIGNAGE AND RULES
Please follow all directions from the Ross staff and posted signage. If you do not follow the directives, you will be asked to leave the theater without a refund.
For those patrons that do not feel comfortable attending public gatherings at this time, we will continue to offer a small number of streaming films that can be viewed online, with a portion of the proceeds going to support The Ross.